Refund policy

WARRANTY AND COMPLAINTS

  1. The warranty for the Goods shall be granted by the Seller under separately agreed conditions and only upon the Seller’s explicit statement of warranty.

  2. Warranty terms and conditions are defined separately for each item of the Goods. Warranty information for the Goods shall be attached to the Goods. It is also possible to refer to the Website to find warranty information.

  3. Any complaints shall be sent to the Company’s address or by email to Info@aurumbloom.com

  4. Complaints shall be considered within 14 days of their receipt. The complainant shall be informed about the manner of processing the complaint in the form in which the complaint was submitted.